​Delivery Policy

 

We strive to process and dispatch all orders as quickly as possible. While we aim to dispatch orders on the same day they are placed, please allow up to two business days for dispatch during busy periods.

 

Delivery Options:

    •    Standard Delivery – £3.29

Delivered to your home address within 2–3 business days from the date of dispatch.

    •    Locker Delivery – £1.99

Delivered to your selected InPost locker within 2–3 business days from the date of dispatch. You will receive a notification when your parcel is ready for collection.

    •    Next Day Delivery – £5.00

Delivered the next business day after dispatch to your home address. Please note that dispatch may take up to two business days.

    •    Existing Lead & Follow Dog Training clients pick up at session – free

Delivered to your next session. Please note that this option is exclusively available to current Lead & Follow DogTraining clients so they can collect their order at a booked session.  Please do not select this option if you are not a Lead & Follow Dog Training client as this will delay your order while we contact you and request payment for delivery. In that case if payment is not received within 3 working days your order will not be fulfilled and you will be refunded.